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    Welcome!

    This is the community forum for my apps Pythonista and Editorial.

    For individual support questions, you can also send an email. If you have a very short question or just want to say hello — I'm @olemoritz on Twitter.


    Why can't I download the beta?

    Pythonista
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    • zencuke
      zencuke last edited by

      ever since the new beta came out I have been trying to download it. I've tried about 10 time over that time. At first I thought it was my flaky wifi but my last several attempts have been on good wifi. Basically it downloads and the clock icon gets to about 10 o'clock and it freezes for a while then a pop up shows up saying saying thediwnload failed followed by a second pop up saying Pythonista couldn't be installed at this time.

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      • zencuke
        zencuke last edited by

        I have upgraded to iPhone six plus (from iPhone six) since the last beta.

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        • dgelessus
          dgelessus last edited by

          At two thirds on the progress circle (on the home screen icon) is where the download ends and the installation starts. If the installation fails there, that would mean that something isn't right (or at least not as expected) with your current installation. You could backup all your data, uninstall the app completely and then install it again from TestFlight.

          I assume that you're trying to update from a previous beta? As stated at the top of the TestFlight update notes, the current beta cannot be installed over the App Store version. You need to either have a previous beta installed, or no Pythonista at all.

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          • zencuke
            zencuke last edited by

            Thank you. I have had the betas installed since the first so I didn't consider deleting but deleting last month's beta worked. Install succeeded.

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